Account Manager
Job Description Template

Job Overview

We are looking for a professional and devoted Account Manager for our Sales Department. 

As an Account Manager, your responsibilities are to provide customer support and ensure long term relationships with the customer. You will also be responsible to assist in the processing and analysis of client data and complaints.

You should maintain a good and healthy relationship with our customers. You should listen to the client’s queries, handle client accounts and provide the best of the products and services offered by the company. 

You will be the primary point of contact between the company and the client. You should possess outstanding listening skills. 

If you think you are competent enough to become part of our ever-growing team, then do apply. We will be happy to meet you.

Responsibilities

• Maintain healthy client relationships.

• Develop sales strategies to increase the revenue.

• Determine prospective customers through references and ensure timely follow up.

• Resolve customer complaints on a priority basis.

• Record sales tracks and cross-selling.

• Train and mentor the staff members to maximize the sale.

• Discover new opportunities with existing clients.

• Coordinate with other departments to ensure the client receives what they request.

• Determine the day to day sales targets and ensure they are achieved within the proposed deadline. 

• Keep a record of client transactions and update them at regular intervals.

• Implement new business development strategies to enhance sales.

Requirements

• Bachelor’s degree in Business Administration, Sales Management or relevant field.

• Proven 4 years of working experience as an Account Manager or Sales Account Manager.

• Proficient in CRM software and MS Office.

• Ability to communicate with the sales team efficiently.

• Outstanding project management and time management skills.

• Strong customer service skills.

• Excellent interpersonal skills.

• Ability to work independently or in a team.

• Confident and reliable individual.

• Outstanding negotiation skills.

• Trustworthy and critical thinker.

• Excellent listening skills.