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Bank Teller Job Description

Job Overview

We are looking for an experienced and professional Bank Teller for our company. Your role is to perform banking transactions and handling cash throughout the day. This job requires lot of customer interaction so you should have excellent communication skills. You should be extra attentive as you will be dealing with cash all day. You should be able to provide account information to the respective account holders and brief them with new policies and procedures.

If you have excellent communication skills and love customer service, we would like to meet you.

Responsibilities

  • Process daily withdrawals and cash transactions

  • Deposit cash and clear cheques

  • Track and accept loan and EMI payments

  • Ensure customer satisfaction and loyalty

  • Provide information to the customers about new services and new bank policies

  • Perform transactions according to government policies and procedures

  • Track any fake cash or cheques and report them to the authorities immediately

  • Troubleshoot any issue faced by the customers regarding withdrawal or transactions

  • Respond to the complaints timely and efficiently

Requirements

  • Bachelors in Finance and Banking or related field

  • Proven experience of working as a Teller in a reputable institution

  • Proficient knowledge of banking tools and products like types of cheques, various types of accounts etc.

  • Familiarity with electronic equipments such as cash drawers, money counters, lockers etc.

  • Excellent mathematical skills

  • Extraordinary communication skills

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