Job Descriptions Library

An online library of customizable job description templates for every industry. Choose the desired job description from our extensive library and get started with your hiring process!

Customer Support Specialist Job Description

Job Overview

We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete knowledge of the products and services. You will be accountable to troubleshoot any problem occuring to the customers regarding the products.

If you consider yourself suitable for this role, please do apply.

Responsibilities

  • Maintain good relationship between customers and the company.

  • Provide detailed information about the products and services offered.

  • Communicate effectively with the customers.

  • Listen to the customer and provide adequate solutions for their problem.

  • Achieve the sales targets productively.

  • Train the junior staff if required.

  • Keep the record of customers and follow-up with them on a timely basis.

Requirements

  • Degree in Business Administration will be prefered

  • 2 years of experience in customer services.

  • Excellent verbal and written communication skills.

  • Familiar with CRM Software like Zoho, Hubspot and Salesforce.

  • Proficient in MS Office.

  • Quick decision making skills.

  • Excellent time management skills.


Post this Customer Support Specialist job on over 20+ Free Job Boards and Social Media Networks.

You can also customize this job description according to your hiring requirements.

Post to 20+ Free Job Boards

Similar to this Job

Zulma Velasquez
Jar House, United States
"We no longer have to look into email inbox to find candidate resumes as all information is present in one place. Jobsoid has reduced our work burden manifold."

Over 2000 companies across 100+ countries trust Jobsoid to simplify their recruiting.

Click here to read how Jobsoid has streamlined their hiring processes significantly.

VIB

Communicating with candidates and collaborating with our team was a tedious task. The recruiting information was always present on multiple platforms which was difficult to manage. Read how Jobsoid helped VIB in bringing the recruitment of their entire organisation under one platform.

Read the Case Study

DOTW

Destinations of the World, being a global organisation, needed a tool that could make hiring easier across all their office locations. They discovered Jobsoid by chance and realized that it could do everything they required. Read more about how Jobsoid simplified DOTW's hiring process.

Read the Case Study

Sign up for a Lifetime FREE Recruiting Account today!

  • Branded Careers Portal
  • One-Click posting to 20+ Job Boards
  • iOS & Android Mobile Apps
  • Customizable Workflow
  • Interview Scheduling
  • Task Management
  • Automated Tasks & Actions on Stages
  • Custom Email & SMS Templates