Job Descriptions Library

An online library of customizable job description templates for every industry. Choose the desired job description from our extensive library and get started with your hiring process!

Engagement Manager Job Description

Job Overview

We plan on hiring a skilled Engagement Manager to help us build positive relationships with our clients during different ongoing projects. You will be assigned as the client’s first point of contact and will make sure that our customers remain content and satisfied with the services being offered. To succeed in this specific job role, you must have strong communication skills with robust multi-tasking abilities under tight deadlines. Hands-on experience in customer services and sales is an asset for this job role.

If you have an analytical mindset with outstanding problem-solving abilities, we would certainly like to have you on board!

Responsibilities

  • Encourage positive relationships with our clients as a primary point of contact

  • Assist clients to implement different services and plan projects effectively

  • Ensure that the contract terms and conditions are fully met

  • Manage bills and invoices for assigned clients

  • Identify upselling and cross-selling prospects

  • Address customer queries with efficiency and speed

  • Collaborate with the sales representatives to generate new opportunities

  • Prepare reports on the project’s performance

Requirements

  • BA/BSc in Business or relevant field

  • Proven work experience as an Engagement Manager

  • Excellent experience with Project Management. Background in customer services and sales is a plus

  • Proficiency in MS Office

  • Sharp individual having outstanding problem-solving skills

  • Strong communication skills and excellent customer-oriented approach

Job-Description-Generator
Post this Engagement Manager job on over 20+ Free Job Boards and Social Media Networks.
You can also customize this job description according to your hiring requirements.
Post to Job Board Customize

Similar to this Job

Debbie Bullock
English Lakes Hotels, Resorts and Venues
"Jobsoid is a simple and easily accessible online recruitment system. It has brought consistency in our recruitment procedures."

Over 2000 companies across 100+ countries trust Jobsoid to simplify their recruiting.

Click here to read how Jobsoid has streamlined their hiring processes significantly.

VIB

Communicating with candidates and collaborating with our team was a tedious task. The recruiting information was always present on multiple platforms which was difficult to manage. Read how Jobsoid helped VIB in bringing the recruitment of their entire organisation under one platform.

Read the Case Study

DOTW

Destinations of the World, being a global organisation, needed a tool that could make hiring easier across all their office locations. They discovered Jobsoid by chance and realized that it could do everything they required. Read more about how Jobsoid simplified DOTW's hiring process.

Read the Case Study

Sign up for a Lifetime FREE Recruiting Account today!

  • Branded Careers Portal
  • One-Click posting to 20+ Job Boards
  • iOS & Android Mobile Apps
  • Customizable Workflow
  • Interview Scheduling
  • Task Management
  • Automated Tasks & Actions on Stages
  • Custom Email & SMS Templates