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We are looking for a skilled and pleasant Front Desk Representative for our office. Your role is to welcome customers with a friendly gesture, represent our company and respond to all the queries the customers may have. You are responsible to note down the customer complaints and answering the calls. A pleasant personality and customer oriented approach are the key requirements for this post.
If you think you are proficient for this job then do send in your application.
Keep the front desk clean and tidy.
Ensure all the necessary stationery and the necessary forms are available.
Note customer complaints and answer their queries.
Explain company’s policies and procedures to the customers.
Welcome the customers in a friendly manner.
Attend calls and messages and redirect them to the respective departments when needed.
Receive and forward mails and official documents to the concerned officials. Ensure that you keep record of the documents sent and received.
Maintain the attendance register.
Keep the record and files updated
Monitor the daily inventory cost and note it down on designated ledgers.
Manage extra work such as bookings, reservations etc.
High school diploma or any other qualification.
Experience in working as a Front Desk Representative.
Proficient in MS Office.
Excellent communication and interpersonal skills.
Customer oriented approach and pleasant personality.
Knowledge of using fax machines and printers.
Excellent bookkeeping ability.
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