IT Coordinator
Job Description Template

Job Overview

We are considering hiring a professional IT Coordinator who will be maintaining our IT systems and networks. You will be performing both administrative and technical tasks to ensure efficiency and functionality of telecom and computer systems.

You should have expertise in hardware, software and networks. In addition to this, you must have a problem-solving attitude with great attention to details. Just as teamwork and end user support are the most crucial aspects of this particular job role, people skills and outstanding communication skills is what we are looking for in our candidates.

Responsibilities

• Provide technical assistance and training for networks and systems.

• Provide advice on the most appropriate IT choices.

• Institute standard protocols for the use of Information Technology across projects and departments.

• Install, as well as, configure programs and hardware.

• Monitor systems as well as the network’s performance.

• Perform repairs, troubleshoot and work on data restorations.

• Work on performance maintenance tasks.

• Maintain upgrades and licensing schedules.

• Collaborate with other members of the team to maintain utmost functionality and standards.

• Act as a link between the users and the higher level support.

Requirements

• BA/BSc degree in Information Technology or Computer Science.

• Proven work experience as an IT Coordinator, IT Consultant or a related role.

• CompTIA Network, CompTIA Security+ certifications are a plus.

• Extensive experience in the field of network management and help support will be a plus.

• Sound understanding of LAN/WAN configuration and TCP/IP protocols.

• Solid know-how of IT applications and systems.

• Strong interpersonal skills.

• Great attention to detail.

• Ability to repair and troubleshoot issues.

• Good oral and written communication skills.

• Ability to work in teams as well as individually as and when required.

• Ability to handle multiple tasks and prioritize them.

• Exceptional problem solving abilities.

• Great interpersonal skills.