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Team Leader Job Description

Job Overview

Do you appreciate helping other people to develop their skills? Do you comprehend the advantages of working in a team environment and what it takes to flourish in one? Then you can be impeccable for Team Leader position in our company.

As a Team Leader, you will manage and lead a team of employees. You will communicate with them about the organizational objectives, safety practices and project deadlines. You should have the knack of motivating and encouraging team members and evaluate their performance.

As a Team Leader, you will report to senior level management. You will also be required to provide help to management, including hiring & training, and keep them updated on the performance of the team.

We are looking for a result-oriented individual with a proven record of boosting team performance and employee retention standards. If you feel that you have got all it takes to become a leader, we would love to meet you.

Responsibilities

  • Assist administration with recruiting processes, training and development of new recruits.

  • Communicate the concerns and policies among administration and team members.

  • Handle inquiries and complaints from both staff as well as the clients.

  • Manage inventory and order stock (when applicable).

  • Help with promotional events and personnel duties.

  • Organize team gatherings and meetings to contemporize all workers on skillful practices.

  • Create substantial reports regarding the team activities, deadlines and aims relating to the assigned tasks.

  • Use different strategies to motivate team members (gamification, empowerment, trust etc).

  • Communicate with the team members professionally with regards to their duties, assignments and expectations.

  • Develop strategies to elevate team member’s adherence to organizational regulations and performance objectives.

  • Assure that company brand materials and physical working spaces meet and exceeds the presentation benchmarks.

Requirements

  • Bachelors or Masters Degree in any field.

  • 2 years experience of working as a Team Leader.

  • Outstanding Knowledge of Employee Training

  • Strong Written and Oral Communication Skills

  • Strong Decision-making and Relationship Building Skills

  • Capable to create, execute and assess performance metrics

  • Expertise in Microsoft Office programs


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Debbie Bullock
English Lakes Hotels, Resorts and Venues
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