Job Descriptions Library

An online library of customizable job description templates for every industry. Choose the desired job description from our extensive library and get started with your hiring process!

Technical Account Manager Job Description

Job Overview

We are in search for a self driven and skilled Technical Account Manager to join us. You will be responsible to provide technical support and customer services to the clients. You should have extraordinary interpersonal skills because you will have to address a non-technical audience. Your role comprises of increasing sales, providing customer support and satisfaction and also, analysing potential sales for the company.

Troubleshooting technical issues and maintaining healthy relations with the customer are the key requirements , if you think you are competitive for this role then do apply!

Responsibilities

  • Provide technical support and services to the clients.

  • Maximise the sales of a company by analysing potential business.

  • Maintain good and healthy relations with the customers.

  • Keep track of key account metrics.

  • Resolve any technical issues reported by the customers.

  • Train the staff to provide best technical and customer support.

  • Strategic planning and guidance to give best possible solutions.

  • Coordinate with business development team to increase sales by offering new features.

  • Handle the non-technical user professionally to satisfy him.

  • Explain the upgrades and features to the customer within the company policy.

  • Evaluate the staff on the basis of performance and customer services.

  • Provide best results under all circumstances.

Requirements

  • Bachelor’s degree in Engineering or Computer Science.

  • Proven experience as a Technical Account Manager in a reputed organisation.

  • Proficient in Microsoft Office and Sales softwares such as Zoho, NetSuite or Salesforce.

  • Extraordinary communication skills.

  • Outstanding time management skills.

  • Excellent leadership qualities and team management skills.

Job-Description-Generator
Post this Technical Account Manager job on over 20+ Free Job Boards and Social Media Networks.
You can also customize this job description according to your hiring requirements.
Post to Job Board Customize

Similar to this Job

Debbie Bullock
English Lakes Hotels, Resorts and Venues
"Jobsoid is a simple and easily accessible online recruitment system. It has brought consistency in our recruitment procedures."

Over 2000 companies across 100+ countries trust Jobsoid to simplify their recruiting.

Click here to read how Jobsoid has streamlined their hiring processes significantly.

VIB

Communicating with candidates and collaborating with our team was a tedious task. The recruiting information was always present on multiple platforms which was difficult to manage. Read how Jobsoid helped VIB in bringing the recruitment of their entire organisation under one platform.

Read the Case Study

DOTW

Destinations of the World, being a global organisation, needed a tool that could make hiring easier across all their office locations. They discovered Jobsoid by chance and realized that it could do everything they required. Read more about how Jobsoid simplified DOTW's hiring process.

Read the Case Study

Sign up for a Lifetime FREE Recruiting Account today!

  • Branded Careers Portal
  • One-Click posting to 20+ Job Boards
  • iOS & Android Mobile Apps
  • Customizable Workflow
  • Interview Scheduling
  • Task Management
  • Automated Tasks & Actions on Stages
  • Custom Email & SMS Templates