Mortgage Loan Processor
Job Description Template

Mortgage Loan Processor Job Description - Image

Job Overview

We are looking for a competent Mortgage Loan Processor to be a part of our team. You will be responsible for the efficient and smooth running of the entire mortgage loan process. Besides handling mortgage applications, you should be able to review critical data. Your eye for detail, excellent time management, and communication skills can be favoring. 

As a Mortgage Loan Processor, you should question, check, and offer clients timely updates on their loan process. You will also be required to assist and offer explanations to clients on the loan features and specifications. Determining loan approvals/rejections while maintaining immense customer satisfaction is vital. 

You are also responsible for helping clients draft loan documents. Offering clarifications to clients about their financial agreement and contracts will also be a part of your job profile. Your responsibilities will include recommending customized loan plans to clients to help them achieve their goals. 

If your flair for words, sound decision-making ability, and welcoming personality sets you apart from other mortgage processors, then do contact us!


  • Process loan upon a thorough review of loan applications.

  • Double-check potential clients for proper bank statements and applicable filing of tax returns before approval.

  • Act as an intermediary between clients, real estate agents, mortgage lenders, and non-banking financial institutions.

  • Recommend loans based on client requirements and mortgage type.

  • Contact credit reporting agencies to check the client’s credit score.

  • Coordinate with a mortgage underwriter and loan officers to assess risk behavior.

  • Ensure timely and accurate mortgage payments.

  • Offer clarification on loan terms and conditions.

  • Initiate a thorough check before creating loan plans.

  • Maintain a proper record of all client files and dealings.

  • Suggest financial plans in accordance with the company’s principles.

  • Ensure smooth communication between clients, real estate agents, and companies.

  • Abide by legal laws and regulations.


  • Bachelor’s degree in Economics, Finance or relevant field.

  • 2 years experience working as a Mortgage Loan Processor or a similar role in the Accounting Department.

  • Knowledge of loan processing and legal procedures.

  • Familiarity with mortgage loan software.

  • Excellent statistical and mathematical intelligence.

  • Well-organized and competent to work under pressure.

  • Outstanding interpersonal skills.

  • Sound reasoning and analytical skills.

  • Ability to maintain cordial and professional customer relationships.

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Dominic Scales, Global Talent Acquisition Manager at DOTW
Dominic Scales
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