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Receptionist Job Description

Job Overview

Do  you have pleasant personality and excellent communication skills? If yes, you could be a perfect fit for this role.

We are looking for a Receptionist for our front desk. Your role is to provide customer support and accordingly redirect the phone calls to the respective departments. You will be first point of contact between a customer and company. Your role is to maintain the logbook, arrange meetings according to the available timings, manage the visitors list and keep a record of mails and phone calls received.

Responsibilities

  • Greeting customers with pleasant attitude and responding to their queries efficiently.

  • Managing the meetings and list of attendees.

  • Organizing mails and dispatching them to the respective departments.

  • Receiving calls forwarding them to the respective employee or department.

  • Providing relevant information to the customers who visit or calls.

  • Handling queries and maintaining their records.

  • Following up with the customers and making sure their issues are resolved.

  • Performing various clerical tasks such as faxing, mailing and making phone calls.

  • Keeping inventory of office materials such as stationery, papers, files etc.

Requirements

  • Bachelor’s degree in any discipline.

  • 2 years of working as a Customer Service Representative or relevant position.

  • Excellent verbal and non verbal communication skills.

  • Proficient in Microsoft Office.

  • Pleasant personality.

  • Excellent time management and organizational skills.

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