We are searching for a Host or Hostess to be a part of our company. You will be the first point of interaction for our visitors. Your duties comprise of welcoming guests, providing precise wait times and accompanying clients to the eating and bar areas.
For this position, you must have excellent organizational and people management abilities. You should be certain that our visitors have an affirmative eating experience from the minute they reach till they leave. You must also be accessible to work in different shifts. You have to make sure we offer exceptional customer service and an enjoyable feasting experience to our visitors.
If you are a people-person and have excellent communication skills, send in your application to us right away.
Welcome visitors to the sitting area
Provide precise interval times and monitor the waiting lists
Answer the phones and manage the reservations
Escort clients to allocated dining or bar areas and provide them a pleasing dining experience
Offer menus and allot them Waiter/Waitress
Keep a track of which tables have placed their orders
Synchronize with interval staff about existing seating options
Keep the reception area clean. Coordinate with the janitorial staff for the same
Provide extra attention to guests like children or senior citizens
Answer inbound calls and address clients queries
Support wait staff as required
High school education is a must for this role
Certification in Hospitality will be preferred
Earlier work experience as a Host/Hostess or Waiter/Waitress in a reputable restaurant
Knowledge of restaurant protocol
Understanding of health and safety guidelines
Know-how in handling reservations
Outstanding communication skills
Amazing soft skills
Willingness to work in shifts, on holidays, nights and weekends
Pleasant personality with good customer service skills
Good decision making abilities
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