Restaurant Server
Job Description Template

Job overview 

We are looking for a qualified candidate who is appropriate for the role of Restaurant Server to join our restaurant. 

You will be guiding the customers by helping them select the dish according to their taste and preference. You should provide a fine dining experience to the customers by handling customer complaints. 

You will be responsible for taking food and drink orders from customers. You will also be serving food and beverages in a timely manner. Your attitude should be welcoming and friendly to maintain good relations with the customer.

If you are ready to take up these duties and responsibilities of the Restaurant Server, then apply right away. We will love to meet you.

Responsibilities

• Welcoming the guests with a friendly attitude.

• Guiding the customer towards the dinner table according to the number of persons.

• Helping kitchen staff in food preparation whenever required.

• Serving order to the customer.

• Preparing tables according to proper sanitation standards.

• Listening to the customer order carefully and attentively.

• Giving suggestions regarding the dishes if asked by the customer.

• Listening to customer complaints patiently and resolving them. 

• Working in a team to deliver a good customer experience.

• Maintain the standard and quality of the service.

• Ensuring that the crockery is properly sanitized and washed before serving.

• Providing check out slips and bills.

• Accepting payment in debit or credit card.

• Making sure the customer receives a proper farewell.

Requirements

• High school diploma or relevant.

• Proven +2 years of experience of working as a Restaurant Server or a similar role in the Hospitality Department.

• Professional training in food safety will be mandatory.

• Excellent communication skills.

• Ability to learn new things.

• Ability to handle customer’s complaints.

• Excellent customer service abilities in a fast-paced setting.

• A keen eye on details.

• Strong work ethics.

• Good time management abilities.

• Should be willing to work in shifts.