We are looking for a customer-centric and cordial E-Commerce Associate to join our Logistic department. You will be primarily responsible for streamlining all e-commerce activities. Additionally, you should be able to retain long term consumer relationships. Your strong digital marketing skills is a plus in identifying new market opportunities and preparing promotional campaigns.
You should be able to use your e-commerce experience in forecasting sales and resolving conflicts. Besides, you will be inspecting and uploading consumer product reviews and responding to queries. You should also monitor website content to ensure that it is easy to navigate and visually appealing.
As a part of your job role, you will be coordinating with the E-Commerce Manager in planning promotional offers and product discounts. Furthermore, you will be liaising with Business partners/ vendors for productive outcomes.
Apply right away if our goal to offer excellent customer satisfaction matches yours!
Monitoring, managing and updating website content such as product listings, inventory updates, etc.
Analyzing consumer behaviour and preferences
Ensuring all product details are mentioned correctly
Assisting the Marketing department and E-Commerce Manager in developing promotional campaigns
Ensuring hassle-free consumer shopping experience
Checking if different payment options are provided at checkout
Coordinating with the IT department to ensure website changes/updates are rolled out on time
Inspecting consumer product reviews
Utilizing SEO techniques to monitor and generate organic website traffic
Understanding consumer behaviour and analyzing sales report
Estimating stock requirements
Identifying new business opportunities
Collaborating with social media influencers for promotional campaigns
Handling crisis management activities
Monitoring the performance of promotional campaigns
Identifying and resolving customer queries and project roadblocks
Bachelor’s degree in Marketing, Business Administration or related field
Proven work experience in the Logistics industry
Basic knowledge of SEO/SEM techniques
Displaying detail-oriented and consumer-centric approach
Excellent organizational and time management skills
Good communication skills
Ability to conduct market research and identify current market trends
Familiarity with marketing tactics
Problem solving ability
Ability to manage stressful situations and strict deadlines
Proficiency in Microsoft Office Tools especially Excel
Strong marketing background and having an impressive digital presence
Willingness to work for long hours
Ability to work collaboratively with other departments
Highly motivated and holding a positive attitude
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