Shipping Clerk
Job Description Template

Job Overview

We are looking for a highly organized Shipping Clerk to be a part of our Logistics department. You will be responsible for receiving and shipping orders upon verifying necessary details like weight and contents. You will be required to adhere to all safety standards and company policies while performing your day to day activities.

You will be responsible for proper maintenance of the stockroom and timely updating of inventory records. Moreover, you will be troubleshooting customer queries and diverting unresolved issues to the Customer Service department. 

Apply immediately if you own all the qualities required to streamline our shipment processes.

Responsibilities

• Processing and obtaining shipments

• Scheduling urgent shipments on priority 

• Maintaining and updating inventory

• Cleaning and organizing company stockroom on a regular basis

• Planning logistics to accommodate incoming shipments

• Verifying and updating shipment records

• Adhering to established safety standards and complying with company policies

• Troubleshooting customer queries on shipment status

• Processing urgent customer queries to the Customer Service department in a professional and timely fashion

• Using machinery like pallet jacks and forklift to lift heavy items

• Monitoring status of ongoing shipments

• Communicating with drivers for faster delivery

• Ensuring all shipment details like postal charges, weight are mentioned on the package

• Keeping Production Supervisor informed about shipment status

• Verifying shipping documents and invoices

• Preparing freight quotations as per the shipment weight, delivery location and shipping mode

• Maintaining cleanliness of the warehouse at all times

• Entering shipment information in the database

• Checking and labelling shipping containers as per their contents

• Tracking incoming shipments via its AWB number 

• Ensuring large shipments are stocked properly in the stockroom

• Processing pending shipment invoices to the Accounting department

• Ensuring all shipments are packed and shipped according to the company standards

Requirements

• High School or Diploma in any subject

• Proven work experience in the Logistics field

• Proficiency in Microsoft Excel to prepare spreadsheets

• Familiarity with shipment tracking software like Shiprocket, Aftership and Wetrack

• Excellent administrative and organizational skills

• Good communication and analytical skills

• Familiarity with warehouse machinery like forklift and pallet jack

• Good physical dexterity

• Eye for detail

• Multitasking ability

• Good mathematical skills

• Ability to lift heavy objects

• Ability to provide high level of customer satisfaction