Brand Ambassador
Job Description Template

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Job Overview

We are seeking an enthusiastic Brand Ambassador to be the face of our organization and promote our brand to create our brand awareness.

As a Brand Ambassador, you will be responsible to attend public expos, trade shows, and other occasions to represent our organization to increase our sales. You should possess excellent social media skills so that you can communicate with our clients online and advertise our products. Your main objective will be to increase our company’s brand status and generate new sales opportunities.

If you enjoy communicating with clients both online and offline, we would like to meet you. 

Responsibilities

  • Post and promote our brand products/services online via marketing campaigns (e.g. social media platforms and forums) on a regular basis.

  • Respond to online reviews.

  • Partake in public expos as a representative of our organization.

  • Understand our products and services thoroughly to introduce them to potential clients.

  • Utilize word of mouth marketing strategies such as referring our organization to friends and drive business to the organization.

  • Help in organizing marketing events.

  • Track client's inclinations and propose advertising and positioning ideas.

  • Give feedback to the Sales, Marketing and Product departments with respect to the client’s solicitations.

  • Track and report on competitor’s advertising activities.

  • Oversee online comments and respond or forward them to the Marketing department.

Requirements

  • Bachelor’s degree in Marketing or relevant field. A high school diploma in Marketing will also be considered.

  • 5 years of experience working as a Brand Ambassador or a similar role in the Marketing Department.

  • Strong social media presence on multiple platforms (e.g. Facebook, Linkedin, Twitter, etc).

  • Demonstrated experience in creating online content.

  • Ability to network and build trusting relationships with potential clients.

  • Familiar with social media scheduling tools (e.g. Hootsuite, Buffer, etc).

  • Excellent interpersonal skills.

  • Exceptional customer service skills.

  • Excellent oral and written communication skills.

  • Outstanding presentation skills.

  • Good time management skills.

  • Exceptional oral and written communication skills.

  • Excellent problem solving and networking skills.

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Dominic Scales, Global Talent Acquisition Manager at DOTW
Dominic Scales
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