Community Manager
Job Description Template

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Job Overview  

We are looking for an enthusiastic and experienced Community Manager to join our team of Marketing professionals.  

You will be responsible for handling and managing the company's communications. You will also be responsible for increasing the brand awareness of the company. You should be able to create and engage an online community.  

Furthermore, you should have experience and knowledge of creating online communities. You should also be able to track and analyze the community metrics accordingly. To be successful in this job role, you should possess extraordinary writing skills and the ability to work in a team environment.  

If you think you are capable of taking up these job responsibilities, then do apply for this full-time job position. We will love to hear from you.  

Responsibilities  

  • Planning and preparing monthly content plans.  

  • Developing and implementing marketing and communications strategies.  

  • Creating engaging content for the website, social media posts, newsletters, etc.  

  • Responding to the client in a professional manner.  

  • Organizing the events to increase brand awareness.  

  • Working in collaboration with Marketing, PR, and communications team members.  

  • Taking feedback from the community and online reviews.  

  • Analyzing community metrics and website traffic.  

  • Implementing community communications initiatives.  

  • Attending workshops, conferences, and networking events.  

  • Understanding the products and services offered by the company.  

  • Building a strong relationship with the new clients as well as the existing ones.  

  • Managing portfolios of community to enhance brand consistency.  

  • Monitoring the client's social media accounts.  

  • Staying updated with the latest developments in online marketing.  

Requirements  

  • Bachelor's degree in Journalism, Marketing, Communications, or a related degree.  

  • Proven work experience as a Community Manager, Community Specialist, or a similar job position in the Marketing department.  

  • Experience and knowledge in creating online communities and forums.  

  • Demonstrate excellent ability to track and analyzing community metrics.  

  • Exceptional verbal and written communication skills.  

  • Ability to interpret website traffic.  

  • Experience and understanding of social media platforms.  

  • Knowledge and experience of online marketing as well as online channels.  

  • Ability to meet deadlines and multitask as well.  

  • Ability to manage time and make timely decisions.  

  • Excellent organizational and interpersonal skills.  

  • Outstanding leadership skills and ability to work in a team environment. 

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