Counter Sales
Job Description Template

Job Overview  

Our Sales department is looking for a passionate and hardworking candidate to join our team as a Counter Sales.  

You will be responsible for attending customers who visit our store and providing them with the best solution possible. You will also be responsible for answering all the queries of the customers related to the products.  

To be successful as a Counter Sales, you should possess outstanding communication skills and the ability to meet the sales targets. You should also have good customer service skills and excellent sales skills as well.  

If you think you are up for this challenging role, we would like to meet you. You can send in your applications to us as soon as possible.  

Responsibilities  

• Greeting customers as and when they enter the store.  

• Understanding the customers' requirements and specifications.  

• Providing the customers with solutions instantly.  

• Solving all the customer's complaints and issues about the product.  

• Making sure the customer is satisfied with the products offered to them.  

• Maintaining a strong relationship with new customers.  

• Updating customer's information in the computer system for future reference.  

• Checking the store inventory and reporting it to the Sales Manager.  

• Offering excellent customer service and customer satisfaction.  

• Ensuring the space is clean and tidy all the time.  

• Processing customer's payments in the form of cash or card.  

• Adhering to all the rules and regulations of the organization.  

• Reporting any mishaps and accidents to the Store Manager.  

• Performing daily inspection of store and inventory room.  

Requirements  

• High school diploma or GED.  

• Proven work experience as a Counter Sales, Sales Representative, or a similar role in the Sales industry.  

• Proficient in using Microsoft Office Tools and other retail software.  

• Good ability to explain the product to the clients.  

• A presentable and attractive individual.  

• Ability to work in a team environment.  

• Ability to work under minimal or zero supervision.  

• Ability to solve customers' problems promptly.  

• Ability to offer outstanding customer service.  

• Quick decision-making abilities.  

• Excellent interpersonal and organizational skills.  

• A detailed and customer-oriented individual.  

• Strong work ethics. 

• Ability to multi-task.