We are looking for a smart and enthusiastic Information Technology Sales Associate to be a part of our Sales team. You will be responsible for communicating with customers and explaining to them the technical features and functionalities of the company’s products. Besides, you should also be able to assist in developing effective sales strategies.
As an Information Technology Sales Associate, you should also be able to conduct extensive market research to identify potential clients. Moreover, you should be able to gather customer feedback and advise them on their purchasing decisions. In addition to this, you should be able to present and negotiate service renewal contracts.
To be able to perform in this job role, you should have a complete knowledge of the terminology used in the IT industry. Furthermore, you should have excellent communication and negotiation skills. You should be able to handle stressful situations and manage strict deadlines. A candidate with excellent customer service skills will be preferred.
Send in your application at the earliest if you can take up the job responsibilities. We would like to have a word with you.
Understanding the technical features and functionalities of the company’s products
Assisting in developing an effective sales strategy
Setting and completing sales targets
Conducting in-depth research to identify market opportunities
Examining the IT requirements of customers and suggesting appropriate products
Conducting product demonstrations as and when required
Communicating product discounts and warranties to the customers
Presenting and negotiating service renewal contracts
Gathering feedback from customers and providing after-sales support whenever required
Tracking sales performance metrics and maintaining a record of the same
Explaining service packages to the customers
Bachelor’s degree in Computer Science, Marketing, Information Technology, or a related field
Proven work experience in the Sales department as an Information Technology Sales Associate, Sales Associate , or an equivalent position
Complete knowledge of the terminology used in the IT industry
Familiarity with the trends and developments in the Sales industry
Excellent technical skills
Strong communication, presentation, and negotiation skills
Research-driven and detail-oriented individual
Highly motivated individual
Ability to handle stressful situations and manage deadlines
A team player as well as ability to work independently
Ability to provide excellent customer service
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