Key Account Manager
Job Description Template

Job Overview  

Our team is looking for a dynamic and hardworking candidate to join our Sales department as a Key Account Manager.  

As a Key Account Manager, you will be responsible for handling and managing multiple clients' accounts. You will also be responsible for making sure you understand the client's needs and recommending solutions accordingly.  

In addition to this, prior work experience as a Key Account Manager or a similar role will be an advantage. You should also possess excellent communication skills and the ability to work in a team environment.  

To succeed in this job role, you should have thorough experience with working with CRM software. You should also be able to meet the deadlines and work under pressure.  

If you think you are competent enough to become part of our ever-growing team, then do apply. We will be happy to meet you.  

Responsibilities  

• Preparing and implementing sales strategies to improve company revenue.  

• Resolving issues of the clients in regards to the accounts.  

• Supervising team members while handling clients' accounts.  

• Acting as a point of contact between the clients and the internal team.  

• Understanding the requirements and specifications of the clients.  

• Preparing and presenting the reports on the account progress.  

• Building a good relationship with the old and existing clients.  

• Making sure accurate products and services are delivered on time.  

• Recommending effective solutions to the clients.  

• Researching and identifying prospective clients and generating leads.  

• Taking feedbacks from the clients and working on them.  

• Measuring, tracking, and analyzing key account metrics.  

• Staying updated with industry and market trends and their best practices.  

Requirements  

• Bachelor’s degree in Marketing, Business Administration, Sales, or relevant field. Candidates with a Master's degree will also be preferred.  

• Proven work experience as a Key Account Manager, or a similar role in the Sales department.  

• Experience working with the Customer Relationship Management tools such as HubSpot, Zoho, Salesforce Sales Cloud, etc.  

• Ability to handle multiple client accounts efficiently.  

• Good oral and written communication skills.  

• Experience in building a good relationship with clients.  

• Excellent sales and negotiation skills.  

• Ability to work under zero or minimal supervision.  

• Ability to solve complex problems spontaneously.  

• Ability to offer extraordinary customer service.