Parts Manager
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Job Overview  

Our Sales department is looking forward to hiring an experienced candidate to join us as a Parts Manager.  

You will be responsible for making sure the parts inventory stocks are well maintained. You should also be responsible for overseeing the shipment and replacement procedures. In addition to this, you should be able to manage the team members efficiently.  

As a Part Manager, you should have good negotiation skills and the ability to take timely decisions. You should also possess excellent customer service skills and outstanding leadership abilities.  

If you think you can take up these responsibilities of a Parts Manager, then send in your job application today. We will love to onboard you soon.  

Responsibilities  

  • Handling and managing customer complaints and issues in a timely manner.  

  • Ensuring the inventory levels are maintained accurately.  

  • Making a list of the parts that need to be purchased.  

  • Selling manufactured parts to the customers.  

  • Supervising the shipment issues of the parts ordered.  

  • Managing the team members and delegating tasks to them.  

  • Overseeing the replacements procedures.  

  • Looking out for new suppliers offering better quality products.  

  • Assisting the HR department in hiring new employees.  

  • Providing training sessions to the new team members.  

  • Resolving any inconsistencies for all the purchase orders.  

  • Maintaining a strong relationship with the vendors and suppliers.  

  • Planning and creating promotional campaigns for parts on sale.  

  • Ensuring the customers are provided with excellent customer service and satisfaction.  

  • Preparing monthly and annual sales part reports.  

  • Adhering to all the rules and regulations of the company.  

Requirements  

  • A high school diploma or GED.  

  • 3+ years of working experience as a Parts Manager or a similar role in an Automotive or Sales industry.  

  • Sound knowledge and understanding of inventory monitoring principles.  

  • Demonstrate good leadership skills.  

  • Good oral and written communication skills.  

  • Ability to maintain a positive working environment.  

  • Outstanding sales and organizational skills.  

  • Ability to maintain the store records accurately.  

  • Ability to demonstrate good administrative skills.  

  • Ability to offer exceptional customer service.  

  • A keen eye for details for accuracy.  

  • Excellent team management abilities.  

  • Ability to solve problems instantly.  

  • Quick decision-making skills. 

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Dominic Scales, Global Talent Acquisition Manager at DOTW
Dominic Scales
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