Sales Account Executive
Job Description Template

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Job Overview  

Our Sales department is looking for a detailed-oriented and hardworking candidate to join us as a Sales Account Executive.  

As Sales Account Executive, you will be responsible for acting as a primary point of contact for our clients. You will also be responsible for managing the client accounts and offering them excellent customer service.  

To be successful in this job position, you should possess excellent communication skills as well as be proficient in CRM softwares. You should have good team management abilities and be able to think creatively.  

If you think you have all the desired capabilities and find yourself suitable for this job role, do send in your applications today. We will be happy to meet you soon.  


  • Handling and managing clients' accounts.  

  • Identifying new sales opportunities to secure deals.  

  • Building healthy relationships with new and existing clients.  

  • Attending the meeting with clients and understanding their needs.  

  • Explaining products to the prospective customers.  

  • Providing excellent customer service and customer satisfaction.  

  • Setting timeline and budget constraints.  

  • Monitoring and analyzing sales performance metrics and KPIs.  

  • Offering after-sales support to the clients.  

  • Resolving customer's complaints and issues in a professional manner.  

  • Organizing data in the Customer Relationship Management software.  

  • Creating sales reports and presenting them to the higher management.  

  • Providing feedback to the Sales department to improve the processes.  

  • Working in collaboration with the Account Executives.  

  • Closing the leads generated by the Sales department.  

  • Staying updated with the marketing trends in the industry.  


  • Bachelor’s degree in Marketing, Business Administration, or related field.  

  • Working experience as a Sales Account Executive, or a similar role in the Sales industry.  

  • Sound experience in customer and sales will be advantageous.  

  • Ability to communicate with clients efficiently.  

  • Knowledge and experience of using Customer Relationship Management (CRM) software.  

  • Extensive understanding of sales performance metrics.  

  • Excellent time management skills.  

  • Proficient in MS Office Tools.  

  • Ability to solve problems promptly.  

  • Good negotiation and analytical skills.  

  • Outstanding interpersonal and organizational skills.  

  • Ability to work in a team environment.  

  • Ability to manage and handle multiple tasks.  

  • A sharp eye for details for accuracy. 

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Dominic Scales, Global Talent Acquisition Manager at DOTW
Dominic Scales
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