Operations Manager
Job Description Template

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Job Overview

We are looking for an experienced Operations Manager to plan, direct and coordinate all our operations. You will provide assistance for improving performance, efficiency, and profitability through the implementation of effective strategies. You will communicate with a team of managers and training managers to evaluate employees performance, designate both human and material sources effectively. You will work with HR and different departments for timely completion of projects.


  • Enhance operational frameworks, procedures and best practices that assure organizational prosperity.

  • Purchase materials, design stock and ensure warehouse productivity.

  • Assure that all workings are made in a right, financially savvy and auspicious way with regards to specifications and quality requirements.

  • Contribute towards the accomplishment of the organization's strategic and operational objectives.

  • Analyze financial information/statements and utilize them to enhance profitability.

  • Perform quality controls and screen KPIs.

  • Recruit, train, direct and appraise human resources.

  • Cater to customers or faculty's concerns effectively.


  • Masters degree in operations management (or relevant discipline).

  • Proven 7+ years work experience as an operations manager.

  • Adequate knowledge of business practices and financial reporting.

  • Excellent Leadership and Correspondence (written and verbal) skills.

  • Conflict management and excellent decision- making skills.

  • Outstanding knowledge of metrics, forecasting & budget development.

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