Operations Manager
Job Description Template

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Job Overview

We are looking for a skilled Operations Manager to plan, direct and coordinate all business operations for our Administrative Department. 

As an Operations Manager, your responsibilities include

  • develop strategic decisions

  • communicate with a team of managers 

  • develop and implement operational policies

  • assist the Human Resources department 

  • promote a strong company culture

If you think you are qualified for the Operations Manager job, then do apply now. We would love to meet you.

Responsibilities 

  • Enhance operational frameworks, procedures and best practices.

  • Purchase materials, design stock and ensure warehouse productivity.

  • Contribute to the accomplishment of the company's strategic and operational objectives.

  • Analyze financial information and utilize them to enhance profit.

  • Perform quality controls and screen KPIs.

  • Train, direct and appraise along with the Human Resources Department.

  • Manage staff levels, hours, wages, contract labor to revenues.

  • Coordinate with the management team to set or implement new procedures and policies.

  • Establish pricing and contracts.

  • Ensure proper maintenance. 

  • Serve as primary liaison with utilities and local government agencies such as police, fire, etc.

  • Supervise accounts payable and accounts receivable departments.

  • Monitor day to day activities to maximize productivity, efficiency,  and profits for the organization as a whole.

  • Work smoothly with the Board of Directors to determine values and missions.

  • Build alliances with other organizations.

 Requirements

  • Master’s degree in Business Administration, or relevant field.

  • Proven 7+ years of work experience as an Operations Manager or a similar role in the Administrative Department.

  • Strong knowledge of business practices and financial reporting.

  • Ability to handle customer’s complaints effectively.

  • Excellent working knowledge of management business software programs.

  • Ability to run a safe, injury or accident-free workplace.

  • Ability to manage time effectively.

  • Good problem-solving skills.

  • Good oral and written communication skills.

  • Detail-oriented individual.

  • Exceptional customer service skills.

  • Ability to work in a team as well as individually as and when required.

  • Good presentation skills.

  • Ability to handle multiple tasks at a time as per the requirement.

  • A keen eye to detail.

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