Retail Trainer
Job Description Template

Retail Trainer Job Description - Image

Job Overview

We are in search of a Retail Trainer to train our salespeople by using different methods such as seminars, coaching, and interactive activities. 

Your responsibilities are to implement training programs for retail employees to help them learn effective selling and customer service skills. You will work closely with the Sales team and store managers to train the sales team members in being efficient at their job. Eventually, you will make sure that our team increases its sales skills and product awareness. 

You should have excellent product training, store training and customer service skills and represent our brand in the best possible way.

If you are meticulous and possess amazing training skills, we would like to meet you. Send in your applications to us right away.


  • Design and implement orientation programs for new employees

  • Assess the training needs of all individuals and teams and conduct training for them

  • Train the salespeople on how to promote company’s products and services effectively

  • Perform training sessions with new employees through various methods to engage employees

  • Implement different sales training techniques such as gamification, group activities or case studies

  • Collect feedback from management regarding training material and make improvements as per the requirement of people

  • Keep updated records of training materials and modules

  • Document the activities in a report and share the same with higher management

  • Research and implement new training techniques for our organization


  • Bachelor’s degree in Human Resource, Education or similar field

  • 1 or 2 years experience of working as a Retail Trainer or Sales Trainer

  • Excellent interpersonal and communication skills

  • Outstanding organizational skills

  • Ability to train workers in various selling techniques

  • Willing to travel to retail stores when required

  • Ability to manage full training cycle such as conducting in-person activities and using e-learning platforms

  • Good time management skills

  • Ability to multi-task perfectly

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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