Banquet Manager
Job Description Template

Job Overview

We are looking for an experienced and highly organized Banquet Manager to oversee our hotel’s banqueting facilities. Planning, coordinating, and marketing all banquet activities efficiently are your primary responsibilities. Besides, you should hire, train, and assign work schedules to other banquet staff. You should also be able to determine the number of waiters and servers required for different functions. 

You will be responsible for planning the venue set up as per the customer’s requirements. In addition to this, you will be coordinating with the Head Chef for meal timings and ensuring timely completion. You should also be able to accommodate any special requests and respond to customer complaints in a positive manner. 

Your responsibilities also include briefing your team members and assigning them work schedules. You should also ensure the proper placement of tables, chairs, and cutlery in the dining section.  

Apply immediately if you can shoulder all these responsibilities and offer increased customer satisfaction.

Responsibilities

• Assisting in menu selection and offering suggestions

• Negotiating contracts with suppliers and vendors

• Scheduling and assigning daily operations of banquet staff

• Ensuring increased customer satisfaction

• Arranging and maintaining all banquet requirements

• Hiring, training, and supervising your team members

• Scheduling reservations and making note of special requests

• Maintaining a record of pending bills and ensuring timely payment

• Coordinating with Head Chef and Event Managers for the smooth running of events

• Planning and checking venue setup

• Managing food and beverage requests effectively

• Conducting banquet facilities within budget

• Maintaining the quality of service

• Determining the number of servers and placement of items

• Ensuring timely food service and clearing of tables

• Calculating food budget and labor costs

• Offer inputs in F&D marketing activities

• Proper maintenance of glassware, linen, equipment, and other cutlery

• Preparing and maintaining budget sheets/records

• Maintaining strict sanitation and cleanliness standards at all times

Requirements

• Bachelor’s degree in Hotel Management, Culinary Arts or relevant field

• 3-5 previous experience as a Banquet Manager, Restaurant Manager, or proven years experience in the hotel industry

• Excellent organizational and managerial skills

• Knowledge of hotel industry standards and practices

• Excellent Decision-making ability

• Ability to work for long hours

• Highly organized, energetic and punctual 

• Team player

• Strong communication skills

• Available and presentable at all times