Busser
Job Description Template

Busser Job Description - Image

Job Overview 

We are looking for a highly-motivated individual to join our Hospitality department as a Busser. You will be responsible for welcoming the guests and assisting them to their tables. You should be able to offer them welcome drinks and refreshments besides taking their orders. 

You should also be able to set up the tables with clean tablecloth and napkins. You should also place tableware and replace the same after each guest. Moreover, you should also be able to assist guests with any of their queries and requests.  

As a Busser, you should have complete understanding of the Hospitality industry standards and best practices. You should also display a welcoming personality and maintain a calm composure at all times. You should be willing to work for long, flexible hours as well as on weekends. A proven work experience in the Hospitality industry will work to your advantage. 

Contact us if you can provide excellent customer service and experience. We would love to have a word with you. 

Responsibilities 

  • Preparing the dining areas for the guests 

  • Welcoming the guests and guiding them to their tables 

  • Servicing the guests' water and other refreshments 

  • Placing flowers, candles, and other decorative items on the dinner tables 

  • Taking orders from guests 

  • Clearing the table of empty glasses and refilling beverages 

  • Placing tableware such as crockery, cutlery, and glassware on tables 

  • Cleaning the tables and rearranging the tableware after the guests leave 

  • Following and maintaining hygiene, sanitation, and safety standards at all times 

  • Returning empty dishwares to the kitchen 

  • Giving dirty napkins to the laundry 

  • Addressing clients’ queries and requests 

  • Ensuring that the menus are placed on the table 

  • Directing any urgent requirements, queries, or complaints to the Restaurant Manager 

Requirements 

  • High school diploma or Bachelor’s degree in Hospitality, Restaurant Management, or equivalent 

  • 0-1 years of work experience as a Busser, Food Runner, Waiter or a similar position in the Hospitality industry. 

  • Complete knowledge of the hospitality standards and best practices 

  • Excellent hygiene and sanitization standards 

  • Good time management and organizational skills 

  • Strong multitasking abilities 

  • Excellent communication and interpersonal skills 

  • Ability to maintain a pleasing personality and a calm composure at all times 

  • Highly motivated and detail-oriented individual 

  • Displaying good physical and mental strength 

  • Ability to work for long hours and on weekends 

  • A team player and ability to work independently 

  • Ability to offer improved customer service 

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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