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Cafe Manager Job Description

Job Overview

We are looking for an active and efficient Cafe Manager to join us. Your role is to maintain cafe operations and train junior staff on how to deal with customers and provide customer satisfaction. You will be responsible to schedule working shifts and manage inventory for the cafe when required. You should be flexible in working hours and provide strategic plans to increase the profitability of the cafe.

If you feel you can carry out this role effectively, we would like to meet you.

Responsibilities

  • Maintain daily working schedules

  • Recruit junior staff and train them according to the policies

  • Brief employees about the policies and rules of the cafe

  • Ensure that the machines such as coffee machine or tea machine are working fine

  • Make sure the cleaning is done before the daily operations start

  • Keep a record of monthly expenses and revenues

  • Coordinate with suppliers

  • Maintain healthy relationship with customers

  • Coordinate with the staff according to different shifts and confirm the availability

  • Plan different deals and discounts to attract potential customers

  • Maintain the standard and quality of the services provided

Requirements

  • High school diploma. Certification in Hospitality would be preferred

  • Proven experience of working as a Cafe Manager

  • Ability to handle coffee machines and other appliances

  • Great team management skills

  • Ready to work in shifts

  • Extraordinary communication and organizational skills

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