We are looking for a smart and knowledgeable Crew Leader to be a part of our team. You should ensure that the restaurant activities are carried out as per the established guidelines. Besides, you should also be able to oversee the daily activities of the Crew Members. You will also be responsible for recruiting and training new Crew Members.
You will also be responsible for assisting the clients with any of their queries and complaints. Moreover, you should be able to monitor the inventory supplies and process orders for new stock. Furthermore, you should be able to advice clients on new menu additions and any special offers.
To be a Crew Leader, you should have proven work experience in the Hospitality industry and complete familiarity with the industry standards. In addition to this, you should demonstrate excellent leadership skills and have a detail-oriented approach. Your strong analytical skills and the ability to handle stressful situations will work to your advantage.
Send in your application if you can fulfill the job requirements. We would love to have a word with you.
Instructing crew members on proper handling practices and excellent customer service
Developing and implementing food handling and safety guidelines
Overseeing the daily activities of the Crew Members
Scheduling work shifts and ensuring that the Crew Members report on time
Accepting or declining the leave requests of Crew Members
Ensuring that the restaurant and kitchen equipment are in proper working order
Keeping a track of restaurant supplies and placing orders for new stock
Addressing customer queries and complaints
Advising customers on menu items and other pricing details
Training and mentoring new Crew Members
High School Diploma or GED
Minimum 5 years of experience as a Crew Leader or Crew Member in the Hospitality industry
Holding a valid food handler’s license or certification in food safety mandatory
Complete knowledge of various food handling practices, guidelines, and industry standards
Excellent organizational and time management skills
Strong communication and interpersonal skills
Good analytical and problem-solving skills
Highly motivated, hygienic, and detail-oriented individual
Excellent leadership skills
Ability to work in a fast-paced environment and handle stressful situations
Ability to offer excellent customer service
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