Housekeeper
Job Description Template

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Job overview

We are looking to hire a professional Housekeeper to become a part of our Hospitality Department

Your task will be to maintain the standards of our hotel through an exceptional level of housekeeping service. 

You will be responsible for maintaining a neat and tidy environment in the guest rooms. You should ensure that all the bed linens are fresh, the carpets and rugs are clean. You should also ensure that the toiletries are present in the toilet. You will be cleaning the corridors and sanitizing the washrooms.

If you are ready to take up these housekeeper duties, then apply right away. We will love to meet you.

Responsibilities

  • Cleaning equipment, mopping the floor and polishing the furniture.

  • Changing the bed linen and other necessary supplies such as towels, shampoos, etc.

  • Dusting and sweeping the chandeliers and other furniture items.

  • Restocking the consumables according to requirements.

  • Maintaining, cleaning and sanitizing the environment in the hotel.

  • Ensuring that the laundry is done properly and handed over to the respective guest on time.

  • Ensuring that the cleaning agents are stored safely.

  • Handling customer complaints and queries professionally.

  • Providing good customer service to the guests.

  • Determining the inventory of cleaning agents and supplies and making sure they are delivered before getting out of stock.

Requirements

  • High school degree or relevant field.

  • Experience of working as a Housekeeper, Room Attendant in a reputed organization or a similar role. 

  • Ability to read and speak in English.

  • Ability to handle customers.

  • Active and efficient.

  • Great interpersonal skills.

  • Strong organizational skills.

  • Ability to provide exceptional guest service at all times.

  • Ability to work in a team or individually as and when required.

  • Ability to manage and handle multiple tasks.

  • Outstanding problem-solving skills.

  • Exceptional attention to detail.

  • Hard-working individual.

  • Good time management abilities.

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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