We are looking for a smart and dedicated Restaurant General Manager to join our hotel. You will be responsible for managing the restaurant efficiently and offering high levels of customer service. You should ensure that the restaurant services comply with industry standards and safety protocols.
Besides, you will be hiring and training new staff members. You should be able to plan day/night shifts and assign duties to the team. As part of your job role, you should be able to address any customer complaints/queries immediately.
To excel in this job role, you should display a composed personality and professional behavior at all times. Also, you will be coordinating with the vendors and negotiating contract terms. Proven experience in the Hospitality industry will be advantageous.
If you can aid in promoting our Hotel through your uncompromised service, then do drop us a mail. We would love to meet you.
Hiring and training new restaurant staff
Planning, developing, and editing menus
Placing orders for fresh ingredients, cold meat, and beverages
Maintaining a detailed and accurate record of the revenue
Taking feedback from customers on restaurant services
Supervising and motivating staff members
Ensuring staff members report on time
Addressing any customer complaints or requests promptly and professionally
Ensuring all products and services match restaurant standards
Contacting new vendors and reviewing the quote offered
Assigning shifts to team members
Reviewing staff performance and providing feedback
Establishing safety and hygiene standards
Offering high levels of customer service
Ensuring all kitchen equipment and supplies are clean
Bachelor’s degree in Hospitality, Business Management, Business Administration or related field
3-5 years of work experience as a Restaurant Assistant Manager or a similar position in the Hospitality industry
Knowledge of rules and regulations governing the Hospitality industry
Familiarity with restaurant management software like GoFrugal, OpenTable, and Torque
Excellent communication and interpersonal skills
Highly motivated individual
Strong analytical and negotiation skills
Detail-oriented and customer-centric individual
Ability to handle stressful situations
Well-groomed and demonstrating good hygiene standards at all times
A team player as well as possessing good leadership qualities
Ability to work for long flexible hours and on weekends
Good time management and organizational skills
Basic computer and accounting skills
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