Our Logistics department is in search of a reliable and motivated individual to join our team as a Shipment Coordinaor. You should be able to handle and oversee our day-to-day shipping activities in coordination with the Shipping Clerk and the Shipping Manager. Besides, you should be able to address customer queries and complaints.
You should be able to contact vendors or courier companies and schedule shipments. Moreover, you should be able to categorize and pack various shipments. You should also be able to print shipping labels and maintain an accurate record of the same. In addition to this, you should also be able to keep a track on the inventory supplies.
As a Shipping Coordinator, you should display good physical dexterity and excellent multitasking abilities. Also, you should be familiar with various shipment tracking software. Your ability to track shipments and update clients on its status will be beneficial.
Send in your application if have the required knowledge and skills to manage the shipment process. We would love to have a word with you.
Preparing and providing shipping quotes to the customers
Negotiating the contract terms and shipping charges with vendors and courier services
Coordinating daily operations with the Shipping Manager
Creating and maintaining a report of the daily shipping activities
Resolving any customer queries and complaints
Obtaining shipment invoices and checking the accuracy of the same
Assisting in preparing and printing shipping labels
Checking whether the shipping contents match the shipping label details
Packing and assembling boxes or packages to be shipped
Checking and keeping a track of the inventory supplies
Communicating and understanding the customer’s preferred courier mode
Scheduling packages for shipment
Bachelor’s degree in Logistics, Business Management, Supply Chain Management, or a related field
Proven work experience as a Shipping Coordinator, Shipping Clerk, or a similar role in the Logistics department
Familiarity with the shipping procedures and shipment tracking software such as Deliveries, Aftership, and Wetrack
Strong time management and organizational skills
Good communication and interpersonal skills
Proficiency in Microsoft Office particularly Excel
Ability to lift and carry heavy objects
Detail-oriented and highly motivated individual
Strong analytical and problem-solving skills
Displaying multitasking abilities
Ability to offer excellent customer service
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