Shipping Coordinator
Job Description Template

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Job Overview 

Our Logistics department is in search of a reliable and motivated individual to join our team as a Shipment Coordinaor. You should be able to handle and oversee our day-to-day shipping activities in coordination with the Shipping Clerk and the Shipping Manager. Besides, you should be able to address customer queries and complaints. 

You should be able to contact vendors or courier companies and schedule shipments. Moreover, you should be able to categorize and pack various shipments. You should also be able to print shipping labels and maintain an accurate record of the same. In addition to this, you should also be able to keep a track on the inventory supplies. 

As a Shipping Coordinator, you should display good physical dexterity and excellent multitasking abilities. Also, you should be familiar with various shipment tracking software. Your ability to track shipments and update clients on its status will be beneficial.  

Send in your application if have the required knowledge and skills to manage the shipment process. We would love to have a word with you.  

Responsibilities 

  • Preparing and providing shipping quotes to the customers 

  • Negotiating the contract terms and shipping charges with vendors and courier services 

  • Coordinating daily operations with the Shipping Manager 

  • Creating and maintaining a report of the daily shipping activities 

  • Resolving any customer queries and complaints 

  • Obtaining shipment invoices and checking the accuracy of the same 

  • Assisting in preparing and printing shipping labels 

  • Checking whether the shipping contents match the shipping label details 

  • Packing and assembling boxes or packages to be shipped 

  • Checking and keeping a track of the inventory supplies 

  • Communicating and understanding the customer’s preferred courier mode 

  • Scheduling packages for shipment 

Requirements 

  • Bachelor’s degree in Logistics, Business Management, Supply Chain Management, or a related field 

  • Proven work experience as a Shipping Coordinator, Shipping Clerk, or a similar role in the Logistics department 

  • Familiarity with the shipping procedures and shipment tracking software such as Deliveries, Aftership, and Wetrack 

  • Strong time management and organizational skills 

  • Good communication and interpersonal skills 

  • Proficiency in Microsoft Office particularly Excel 

  • Ability to lift and carry heavy objects 

  • Detail-oriented and highly motivated individual 

  • Strong analytical and problem-solving skills 

  • Displaying multitasking abilities 

  • Ability to offer excellent customer service 

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