Our Logistics department is in search of a smart and energetic individual to join us as a Truck Dispatcher. You will be primarily responsible for scheduling shipment deliveries and pickups. Besides, you should also be able to make note of any special shipment handling requests. You should also be able to determine and communicate the freight charges as per the delivery locations.
As a Truck Dispatcher, you should also be able to generate and verify freight bills and invoices. Moreover, you should also be able to maintain and update Drivers logs and ensure that they comply with the transportation regulations. You should also be able to schedule and monitor minor truck repairs.
To be able to perform in this job role, you should demonstrate good leadership skills. In addition to this, you should be able to address customer queries and complaints. You should also be able to prioritize tasks and handle stressful situations.
If you can perform well under pressure and provide excellent customer service, then do get in touch. We would like to have a word with you.
Contacting Drivers and scheduling shipment deliveries and pickups
Communicating with customers and making note of any shipment handling requests
Determining and letting the customers know all the freight details
Ensuring that the deliveries and pickups are done as per the allocated timeline
Making a note of any route change requests
Generating and verifying freight bills and invoices
Checking the Truck Driver’s compliance with the transportation rules and regulations
Maintaining and updating Drivers logs
Addressing customer shipment queries and complaints
Scheduling and monitoring truck repairs and maintenance
Negotiating freight charges with vendors and customers
High school diploma or GED
Proven work experience as a Truck Dispatcher, Transport Administrator , or a similar role in the Logistics department
Familiarity with transport management and logistics software
Complete knowledge of the transportation regulations and requirements
Good time management and organizational skills
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to handle stressful situations and work under pressure
Ability to multitask and prioritize tasks
Highly motivated and detail-oriented individual
Good leadership skills
Ability to provide excellent customer service
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