Manager of Quality Assurance
Job Description Template

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Job Overview

We want to hire a competent Manager of Quality Assurance to join our Production Department.

As a Manager of Quality Assurance, your duties and responsibilities include ensuring that our product meets the internal and external needs of our customers. You will also be in charge of inspecting different procedures and outputs and also spot errors or non-conformity issues. 

You must have attention to detail and sound experience in quality control. You need to be competent and reliable whose approval will be essential for the continuation of a business life cycle. Your prime objective will be to assure the superior quality of our services and operations.

If you feel you have the required qualifications and skills to take up this Quality Assurance Manager job. Apply right away, we would like to meet you.


  • Develop procedures to inspect and report day to day quality-related issues.

  • Monitor all operations that in any way affect product quality

  • Administer and guide technicians, inspectors, and other staff.

  • Assure the consistency and reliability of production by checking the operations and the final output.

  • Evaluate customers’ requirements and ensure they are satisfied with the end products

  • Report all malfunctions to the Production Executives to make sure they take immediate actions.

  • Facilitate a proactive approach by collecting and analyzing quality data.

  • Review current policies and standards of production processes.

  • Keep records of statistical reviews, quality reports, and relevant quality documentation

  • Make sure all the legalities are met

  • Communicate well with external quality assurance teams during on-site inspections.


  • BA/BSc in Business Administration or relevant field.

  • Proven work experience as a Quality Assurance Manager, Quality Manager, or a similar role in the Production Department.

  • Certification of Control will be a huge plus (ISO 9000 etc.)

  • Sound understanding of methodologies of quality assurance and related standards.

  • Proficiency of databases and MS Office.

  • Strong knowledge and understanding of CAD.

  • Outstanding numerical skills and understanding of statistical methods and data analysis.

  • Ability to read manuals, blueprints, technical drawings, understand voltmeters, and other materials.

  • Excellent communication skills.

  • Great attention to details.

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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