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Retail Sales Representative Job Description

Job Overview

We want to hire a professional Retail Sales Representative to provide outstanding customer services and meet the sales quotas for our business. You will be identifying the customer needs, present them with viable solutions and answer any questions they may have about our products and services. A desire to readily resolve potential customer complaints and a positive attitude will certainly make you the best fit for this job role.

If you have excellent communication skills and can make customers feel welcome in our store; we certainly would like to see you.

Responsibilities

  • Greet and assist customers with their requirements
  • Provide customers with accurate information about product pricing, features, and after-sales services
  • Answer customer questions about certain products and services and provide them with a viable solution
  • Conduct feature and price comparisons to facilitate purchasing
  • Ensure the store racks are fully stocked
  • Cross-sell products
  • Manage merchandise returns
  • Inform customers about special offers and discounts
  • Coordinate with the Retail Sales team to provide exceptional customer service
  • Stay updated with new products and services launches

Requirements

  • Bachelor’s in marketing or related field. High School Diploma candidates with relevant experience could also be considered
  • Proven work experience as Sales Associate, Retail Sales Representative, or relevant role
  • Ability to perform well in a fast-paced environment
  • Fundamental math skills
  • Good knowledge of the retail sales process and inventory stocking procedures
  • Understanding of consumer behaviour principles
  • Outstanding communication skills
  • Flexibility to work at different shifts

Job Overview

We want to hire a professional Retail Sales Representative to provide outstanding customer services and meet the sales quotas for our business. You will be identifying the customer needs, present them with viable solutions and answer any questions they may have about our products and services. A desire to readily resolve potential customer complaints and a positive attitude will certainly make you the best fit for this job role.

If you have excellent communication skills and can make customers feel welcome in our store; we certainly would like to see you.

Responsibilities

  • Greet and assist customers with their requirements
  • Provide customers with accurate information about product pricing, features, and after-sales services
  • Answer customer questions about certain products and services and provide them with a viable solution
  • Conduct feature and price comparisons to facilitate purchasing
  • Ensure the store racks are fully stocked
  • Cross-sell products
  • Manage merchandise returns
  • Inform customers about special offers and discounts
  • Coordinate with the Retail Sales team to provide exceptional customer service
  • Stay updated with new products and services launches

Requirements

  • Bachelor’s in marketing or related field. High School Diploma candidates with relevant experience could also be considered
  • Proven work experience as Sales Associate, Retail Sales Representative, or relevant role
  • Ability to perform well in a fast-paced environment
  • Fundamental math skills
  • Good knowledge of the retail sales process and inventory stocking procedures
  • Understanding of consumer behaviour principles
  • Outstanding communication skills
  • Flexibility to work at different shifts

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