Sales Representative
Job Description Template

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Job Overview

We are in search of an energetic and passionate Sales Representative to join our team. 

As a Sales Representative, your role will be to ensure a smooth sales process and maximize the sales of services or goods offered by the company. 

You will be in direct contact with the customers so you should be presentable and well aware of the company’s policies and procedures. 

You should discuss contracts with potential customers. Your ultimate goal should be to generate leads and promote sales. You should be well aware of the sales dynamics and various sales approaches.

If you think you are fervent and ready to join our dynamic team, we would like to meet you.

Responsibilities

  • Handle customer complaints actively and resolve them on time.

  • Explain the policies of the company to our customers via cold calling.

  • Sell products and services by convincing the customer.

  • Coordinate with other team members as well as other departments.

  • Manage the merchandise returns and refunds.

  • Provide existing customers with exceptional support.

  • Take notes of customer demands, needs and preferences.

  • Make a daily activity report and submit it to the manager.

  • Meet monthly sales targets effectively.

  • Process orders and sales contracts.

  • Explain the complete details of the product to the customer.

Requirements

  • Bachelor’s degree in Marketing, Business or relevant field.

  • 2 years of working experience as a Sales Representative, Sales Administrator or a similar role in the Sales Department.

  • Proficient in MS Office.

  • Excellent oral and written communication skills.

  • Good interpersonal skills.

  • Excellent time management skills.

  • Understanding of sales dynamics and processes.

  • Exceptional strategic prospecting skills.

  • Ability to meet and exceed sales quotas.

  • Ability to supervise the work schedule of the sales reps team.

  • Exceptional customer service skills.

  • Ability to work under pressure and prioritize tasks.

  • Outstanding analytical and organizational skills.

  • Excellent problem solving and networking skills.

  • Strong work ethics.

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