BDC Representative
Job Description Template

BDC Representative Job Description - Image

Job Overview 

We are looking for a smart BDC Representative to be a part of our Sales team. You will be primarily responsible for addressing customer inquiries and complaints. Also, you should be able to answer incoming calls and emails professionally and on time. Besides, you should also be able to schedule appointments as per the customer’s requests.  

As a BDC Representative, you should remain up-to-date with the company’s products and services. Moreover, you should be able to inform the customers of any new launches, offers, or promotional events. You should also be able to adhere to the company’s guidelines and maintain the confidentiality of any sensitive customer information. 

To be able to perform in this job role, you should be aware of the trends and developments in the Sales industry. Furthermore, you should demonstrate excellent communication and presentation skills. You should be able to work in a team as well as independently. A candidate with the ability to provide enhanced customer service will be preferred. 

If you can handle customer queries in a professional manner, then do send us your application. We would like to hear from you at the earliest.  


  • Answering incoming calls and email queries 

  • Making a note of the customer details and maintaining an accurate record of the same 

  • Scheduling appointments and product demos 

  • Following up on no-show customers and potential leads 

  • Staying up-to-date with the company’s products and services or any other new launches 

  • Greeting and assisting customers or diverting them to the concerned department 

  • Adhering to the company guidelines at all times 

  • Informing customers of any promotional offers  

  • Maintaining confidentiality of any sensitive customer information 


  • Bachelor’s degree in Marketing, Business Administration, or a related field 

  • Proven work experience in the Sales industry as a BDC Representative, Telemarketer or a similar position 

  • Complete knowledge of the trends and developments in the Sales industry 

  • Excellent communication, presentation, and negotiation skills 

  • Strong analytical and problem-solving skills 

  • Good time management and organizational skills 

  • Ability to work independently and collaboratively 

  • Having eye for detail 

  • Highly motivated and reliable individual 

  • Ability to handle stressful situations 

  • Ability to offer excellent customer service 

Post this BDC Representative job on over 20+ Free Job Boards and Social Media Networks.
You can also customize this job description according to your hiring requirements.
Post to Job Board Customize & Download
The Enterprise Agility Platform
  • People and Asset Tracking
  • Sales CRM and Marketing
  • Resource Bookings/Scheduling
  • Tasks and Work Management
Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
"Jobsoid is a simple and easily accessible online recruitment system. It has brought consistency in our recruitment procedures."

Over 2000 companies across 100+ countries trust Jobsoid to simplify their recruiting.

Read our case studies to understand how Jobsoid has streamlined their hiring processes significantly.

VIB Logo


Communicating with candidates and collaborating with our team was a tedious task. The recruiting information was always present on multiple platforms which was difficult to manage. Read how Jobsoid helped VIB in bringing the recruitment of their entire organisation under one platform.

Read the Case Study
Destinations of the World Logo


Destinations of the World, being a global organisation, needed a tool that could make hiring easier across all their office locations. They discovered Jobsoid by chance and realized that it could do everything they required. Read more about how Jobsoid simplified DOTW's hiring process.

Read the Case Study

Sign up for a Lifetime FREE Recruiting Account today!

  • Branded Careers Portal
  • One-Click posting to 20+ Job Boards
  • iOS & Android Mobile Apps
  • Customizable Workflow
  • Interview Scheduling
  • Task Management
  • Automated Tasks & Actions on Stages
  • Custom Email & SMS Templates