Telemarketer
Job Description Template

Job Overview

We want to hire a passionate and hardworking Telemarketer to join our Sales team.

As a Telemarketer, you should render sales either by answering the potential customer’s requests or by cold calling. You will be accountable for influencing both existing and potential clients to buy our products/services. 

You must be persuasive and friendly. You must be able to understand the client’s requirements in a short span of time and present them with viable solutions. Your objective here will be to promote business growth and find new opportunities by expanding the brand’s clientele.

If you are ready to take up these duties and responsibilities of Telemarketer, then apply right away. We will love to meet you.

Responsibilities

• Call our prospective customers using a provided phone directory to sell merchandise/services or even solicit donations

• Answer all the incoming calls from potential clients.

• Write sales scripts to close the sale deals.

• Use documents to provide accurate details about the product’s features, its price range, etc along with the benefits it offers.

• Ask logical questions to understand the customer’s needs

• Persuade the clients to buy by explaining to them how the services or products meet their requirements

• Deal with doubts and complaints to secure the company’s reputation.

• Prepare sales records and all the useful information

• Go ‘extra mile’ to achieve sales targets and facilitate future sales

Requirements

• BA/BSc in any discipline. High school diploma candidates will also be considered

• Proven work experience as a Telemarketer, Sales Representative, or equivalent Customer Services/Sales role.

• Proven record of being able to achieve sales target

• Know-how of CRM software and telephone systems

• Proficiency in the English Language will be a must

• Outstanding communication and presentation skills.

• Exceptional knowledge of sales talk techniques.

• Patient enough to deal with customer rejections.