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Chief Relations Manager Job Description

Job Overview

We are seeking a Client Relations Manager to develop and promote long-lasting affiliations with the customers. You will sort out any problems that will appear and ensure that clients are pleased with the serviceability of management in this regard. You have to be an exceptional conversationalist who will be capable to understand the requirements of clients and will think of the best possible ideas to implement them. If you have any understanding and experience of client service, we'd be pleased to meet you.

Responsibilities

  • Arrange daily meetups with the clients to make sure that they are content and pleased with the services provided to them.

  • Establish purchase, profit and income goals.

  • Make suitable strategies to fulfill customers' demands.

  • Behave as a center of communication for issues and resolve the complaints of clients in the most applicable way.

  • Make use of CRM softwares to facilitate seamless working among the peers and the customers.

Requirements

  • Bachelors or Masters degree in any discipline.

  • Proven 2-year experience in Sales and Customer Service will be preferred.

  • Outstanding customer service, sales, analytical and negotiation skills.

  • Good oral and written communication skills.

  • Excellent knowledge of MS Office(Microsoft Excel), CRM and other related softwares.

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