Inside Sales Representative
Job Description Template

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Job Overview

We are looking for an experienced, talented and outgoing Inside Sales Representative to join our dynamic team.

You should have an outstanding knowledge of the sales process, presentation and lead generation process. As an Inside Sales Representative, you are responsible for cold calls and manage a database of clients. You should find new sales leads through online portals, personal referrals, business directories, etc. 

If you are well-spoken, friendly and capable to close the deal, we would be pleased to meet you.


  • Find new sales opportunities in an effective manner through cold calls (inbound and outbound) and lead follow-ups.

  • Promote the business of our company.

  • Research on potential leads from business directories or digital resources.

  • Give online demos to our clients and respond to their queries patiently.

  • Maintain and manage the client database.

  • Follow standards and maintain quality results.

  • Schedule calls to educate the clients about our products.

  • Search and qualify leads as potential customers for sales (online portals, social media campaigns, web research, directory, personal reference, etc).

  • Work closely with the sales team and achieve the set goals.

  • Monitor, track and document the status of a high volume of sales leads.

  • Stay up to date knowledge of new products and their features.

  • Track sales metrics on a weekly quarterly and monthly basis.


  • Bachelor’s degree or High school Diploma in Business Administration or relevant field.

  • Proven 2-year of sales experience in  Inside Sales Manager or a similar role.

  • Excellent oral and written communication skills.

  • Outstanding time management skills.

  • Excellent knowledge of MS Office(Microsoft Excel) and CRM software.

  • Outstanding listening and presentation skills.

  • Excellent phone presence and ability to make dozens of calls per day.

  • Effective customer service skills.

  • Strong Command in tracking Sales KPIs.

  • Ability to work in a team.

  • Good oral and written communication skills.

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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