Sales Support Administrator
Job Description Template

Sales Support Administrator Job Description - Image

Job Overview 

Our Sales department is in search of a Sales Support Administrator to be a part of our team. You will be responsible for addressing customer queries and answering incoming calls and emails. Besides, you should also be able to divert any urgent requests to the concerned department. You should also be able to maintain an accurate and detailed report of all customer data. 

You will also be responsible for drafting sales contracts and agreements. Moreover, you should be able to conduct in-depth research and identify sales leads. Your job responsibilities will also require you to keep customers up-to-date about new product launches and services. 

As a Sales Support Administrator, you should demonstrate excellent communication and negotiation skills. Furthermore, your ability to handle stressful situations and excel in a competitive environment will be advantageous.  

Apply right away if you can help us achieve our sales targets and build strong customer relations. We would like to have a word with you.   

Responsibilities 

  • Answering incoming calls and emails 

  • Diverting urgent calls and emails to the concerned individual or department 

  • Scheduling and keeping a track of all appointments 

  • Maintaining and updating customer and vendor records 

  • Recording all correspondences with the customers 

  • Preparing and sending sales contracts and agreements 

  • Ensuring that all sales contracts and agreements are duly signed and important details are entered 

  • Keeping a track of the department’s budget, expenses, and commissions 

  • Identifying and contacting potential sales leads 

  • Undertaking bookkeeping activities as and when needed 

  • Following up on customer queries and complaints 

  • Informing customers about new product and service launches 

  • Assisting in preparing and presenting detailed sales reports 

Requirements 

  • Bachelor’s degree in Business Administration, Business Management, or equivalent 

  • Proven work experience as a Sales Support Administrator, Sales Representative or a similar role in the Sales industry 

  • Complete knowledge of sales procedures, trends, and developments 

  • Familiarity with CRM systems like Zoho CRM, Salesforce, HubSpot, etc. 

  • Excellent communication, presentation, and negotiation skills 

  • Strong analytical and problem-solving skills 

  • Research-driven and detail-oriented individual 

  • A team player as well as the ability to work independently 

  • Ability to work in a competitive environment 

  • Ability to work excellent customer service 

Job-Description-Generator
Post this Sales Support Administrator job on over 20+ Free Job Boards and Social Media Networks.
You can also customize this job description according to your hiring requirements.
Post to Job Board Customize & Download

Similar to Sales Support Administrator Job Description

Dominic Scales, Global Talent Acquisition Manager at DOTW
Dominic Scales
Destinations of the World.
"Jobsoid is an amazing and easy-to-use ATS system! It has made our lives easier by streamlining our recruitment processes."

Over 2000 companies across 100+ countries trust Jobsoid to simplify their recruiting.

Read our case studies to understand how Jobsoid has streamlined their hiring processes significantly.

VIB Logo

VIB

Communicating with candidates and collaborating with our team was a tedious task. The recruiting information was always present on multiple platforms which was difficult to manage. Read how Jobsoid helped VIB in bringing the recruitment of their entire organisation under one platform.

Read the Case Study
Destinations of the World Logo

DOTW

Destinations of the World, being a global organisation, needed a tool that could make hiring easier across all their office locations. They discovered Jobsoid by chance and realized that it could do everything they required. Read more about how Jobsoid simplified DOTW's hiring process.

Read the Case Study

Sign up for a Lifetime FREE Recruiting Account today!

  • Branded Careers Portal
  • One-Click posting to 20+ Job Boards
  • iOS & Android Mobile Apps
  • Customizable Workflow
  • Interview Scheduling
  • Task Management
  • Automated Tasks & Actions on Stages
  • Custom Email & SMS Templates