Senior Account Manager
Job Description Template

Job Overview  

We are excited to tell you that we are looking for a passionate and experienced Senior Account Manager for our Sales Team.  

As a Senior Account Manager, you will be responsible for managing the clients’ accounts. You will also be responsible for coordinating with the sales team and analyzing sales performance metrics on regular basis. Furthermore, you should be identifying the clients' requirements and needs.  

In addition to this, you should possess excellent time management skills and the ability to work in critical situations. You should have good leadership skills and the ability to work in a team environment.  

If you are ready to take up these duties and responsibilities of Senior Account Manager, then apply right away. We will love to meet you.  

Responsibilities  

• Developing and managing old and existing clients accounts.  

• Acting as a point of contact between the Sales and Marketing team.  

• Meeting and identifying client's needs and demands.  

• Monitoring the performance of the sales team.  

• Analyzing the sales performance metrics and KPIs.  

• Coordinating with the team to find a profitable solution.  

• Work on client feedback to improve customer experience.  

• Maintaining a strong relationship with the new and prospective clients.  

• Providing excellent customer satisfaction and customer service.  

• Performing administrative duties as and when required.  

• Addressing customer's issues and queries.  

• Tracking sales reports and analyzing the results.  

• Managing customer activities using CRM tools and software.  

• Staying up-to-date with product launches in the organization.  

• Researching in detail about the competitors' products and prices.  

• Adhering to all the rules and regulations of the company.  

Requirements  

• Bachelor's degree in Business Management, Marketing, Communications, or related field.    

• Proven work experience as a Senior Account Manager, Senior Account Executive, or a similar role in the Sales industry.  

• Proficient in Microsoft Office Tools and Customer Relationship Management software.  

• Excellent knowledge of mathematics and accounting to develop budgets and expenditure reports.  

• Excellent oral and written communication skills.  

• Demonstrate outstanding leadership skills.  

• Ability to work under pressure.  

• Good time management skills.  

• Exceptional negotiation and sales skills.  

• Ability to meet deadlines efficiently.  

• Ability to pay attention to details.  

• Good organizational and interpersonal skills.