We are looking for a motivated and results-driven individual to join us a Telesales Representative. You should be able to promote and sell the company’s products and services over phone calls. Besides, you should also be able to determine the customer requirements and preferences.
Also, you should be able to maintain a record of the customer details and update the same in the database. Moreover, you should be able to achieve your sales targets. You should be able to generate and direct sales leads to the Sales Representatives.
As a Telesales Representative, you should be well-spoken and have the ability to maintain a calm composure at all times. In addition to this, you should have excellent communication and negotiation skills. You should also be able to build and maintain long-lasting customer relationships.
So, if you have the skills to match the job requirements, then do get in touch with us. We would love to have you onboard.
Calling customers and updating them about the company's products, services, or new launches
Addressing any customer queries and complaints
Questioning customers to understand their requirements and preferences
Maintaining and updating database with customer information
Fulfilling the monthly and yearly sales target
Creating and presenting detailed sales reports
Directing potential sales leads to the Sales Representatives
Maintaining a record of day-to-day calls and sales activities
Assisting the Sales department in planning and implementing effective sales strategies
Monitoring KPIs and sales achievements
Analyzing and presenting competitor sales activities
Keeping up-to-date with the latest industry developments and company offerings
Assisting in facilitating future sales
Noting customer requirements or orders and processing the same to the concerned department
High school diploma or Bachelor’s degree in any field
Excellent communication and interpersonal skills
Good time management and organizational skills
Strong presentation and negotiation skills
Proficiency in Microsoft Office
Good telephone etiquettes
Impressive multitasking and problem-solving abilities
Ability to manage stressful situations and strict deadlines
Highly motivated individual
Ability to work independently and collaboratively
Ability to offer excellent customer service
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