Mail Clerk
Job Description Template

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Job Overview 

Our Administrative department is in search of a Mail Clerk to join us on an immediate basis. You will be responsible for receiving and sorting mails as per the departments and locations. Besides, you should also be able to keep a track of all incoming and outgoing mails. You should also be able to maintain a proper documentation of all the mails in the company’s database. 

You should also be able to review and maintain an inventory of mailing supplies. Furthermore, you should be able to check the packages and record its details. You should also be able to coordinate with courier companies and schedule deliveries. Your familiarity with mail sorting machines will be helpful. 

As a Mail Clerk, you should hold a valid driver’s license and display good physical dexterity. In addition to this, you should have good organizational and time management skills. Your ability to work independently will be highly advantageous. You should be able to efficiently handle urgent mailing requests as well. 

Get in touch with us if you can fulfill the job responsibilities. We would love to have a word with you.  


  • Receiving and sorting mails by department 

  • Keeping a track of all incoming and outgoing packages 

  • Ensuring proper packaging and labeling of outgoing mails 

  • Coordinating with the courier companies to track and deliver packages 

  • Maintaining an inventory of mailing supplies 

  • Checking and maintaining a record of package details such as weight, dimensions, and contents 

  • Entering and updating incoming mail details into the company’s system 

  • Ensuring that the relevant parties receive and sign for the mails 

  • Receiving and signing on certified mails 

  • Obtaining and verifying mailing details 

  • Scheduling deliveries for various mails 

  • Notifying concerned authorities in case of misdirected mails 


  • High school diploma or GED 

  • Proven work experience as a Mail Clerk or an Office Clerk in the Administrative department 

  • Holding a valid driver’s license 

  • Familiarity with mail sorting machines  

  • Having an eye for detail 

  • Good verbal and written communication skills 

  • Strong analytical and problem-solving skills 

  • Good time management and organizational skills 

  • Willingness to travel to different locations 

  • Ability to work independently 

  • Good physical dexterity  

  • Proficiency in Microsoft Office tools  

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Dominic Scales, Global Talent Acquisition Manager at DOTW
Dominic Scales
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