Team Leader
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Job Overview

Do you appreciate helping other people to develop their skills? Do you comprehend the advantages of working in a team environment and what it takes to flourish in one? Then you can be impeccable for the Team Leader position in our company.

As a Team Leader, you will manage and lead a team of employees. You will also communicate with them about the organizational objectives, safety practices, and project deadlines. You should have the knack of motivating and encouraging team members and evaluate their performance. 

You will report to senior-level management. You will also be expected to provide guidance to management and keep them updated on the performance of the team. 

We are looking for a result-oriented individual with a proven record of boosting team performance and employee retention standards. If you feel that you have got all it takes to become a leader, we would love to meet you.

Responsibilities

  • Administering, controlling and directing the day to day activities and operations of facilities and programs in assigned areas.

  • Assisting the administration with recruiting processes, training, and development of new recruits.

  • Communicating the concerns and policies among administration and team members.

  • Handling inquiries and complaints from both staffs as well as the clients.

  • Managing inventory and ordering stock (when applicable).

  • Helping with promotional events and personnel duties.

  • Organizing team gatherings and meetings to contemporize all workers on skillful practices.

  • Creating substantial reports regarding the team activities, deadlines and aims relating to the assigned tasks.

  • Using different strategies to motivate team members (gamification, empowerment, trust, etc).

  • Communicating with the team members professionally with regard to their duties, assignments, and expectations.

  • Developing strategies to elevate the team member’s adherence to organizational regulations and performance objectives.

  • Assuring that company brand materials and physical working spaces meet and exceed the presentation benchmarks.

Requirements

  • Bachelor's or Master's Degree in Management or relevant field.

  • 2 years of experience working as a Team Leader, Operations Manager or a similar role in the Administrative Department.

  • Exceptional knowledge of employee training and its practices.

  • Ability to recognize high performance and reward accomplishments.

  • Risk-taking abilities and creativity.

  • Strong written and oral communication skills.

  • Proficiency in Microsoft Office applications.

  • Solid organizational and time management skills.

  • Strong problem-solving skills.

  • Ability to take pride in your performance and its future impact on the company's goals.

  • Ability to maintain a positive work environment and set effective team goals.

  • Excellent customer service skills.

  • Strong decision making skills.

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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