Virtual Assistant
Job Description Template

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Job Overview

Our Administrative Department is seeking an experienced and talented candidate to join our team as a Virtual Assistant.

As a Virtual Assistant, you will be responsible for offering remote administrative support to the client. You will also be responsible for performing administrative tasks as and when required.

To be successful in this role, you should possess excellent listening skills with the ability to perform multiple tasks simultaneously. You should also have outstanding problem-solving skills and the ability to meet deadlines.

Prior work experience working as a Virtual Assistant or similar position will be an added advantage for this position. In addition to this, you should be able to perform all your duties under no supervision.

If you think you are qualified and would like to work as a Virtual Assistant, then send in your job application right away. We look forward to hearing from you.

Responsibilities

  • Scheduling meetings with clients.

  • Providing assistance to the clients remotely.

  • Responding to the inquiries and concerns of clients.

  • Communicating with clients via phone calls and emails.

  • Offering outstanding customer satisfaction.

  • Maintaining and preparing contact databases.

  • Handling customer information in a professional manner.

  • Noting down the conversation made virtually for future reference.

  • Making travel arrangements for the clients.

  • Managing social media accounts of the company.

  • Preparing a report on customer information.

  • Creating presentations as per the requirements of the clients.

  • Performing administrative tasks as and when needed.

  • Organizing meetings and appointment schedules of the Manager.

  • Managing payments and tracking orders.

  • Researching various market trends. 

Requirements

  • High school diploma or equivalent.

  • 3+ years of experience working as a Virtual Assistant, Administrative Assistant, or a similar role.

  • Demonstrate the ability to listen carefully.

  • Excellent oral and written communication skills.

  • Strong knowledge of cloud sharing services.

  • Ability to use remote access software such as AnyDesk, TeamViewer, etc.

  • Outstanding interpersonal and organizational skills.

  • Ability to perform multiple tasks and prioritize them.

  • Exceptional customer service skills.

  • Strong negotiation and sales skills.

  • Proficiency in Microsoft Office Tools.

  • Customer-oriented individual and an outstanding problem-solver.

  • Good numerical abilities.

  • A keen eye on details for accuracy.

  • Good time management skills.

  • Ability to work under minimal supervision.

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