Event Host
Job Description Template

Job Overview

We are looking for an Event Host with a welcoming personality to join our hospitality team. As the focal point of our team, you will be responsible for creating a refreshing and memorable experience for the guests. Greeting guests upon arrival and escorting/directing them to the hall, dining section, and bar area are some of your responsibilities. 

You should be communicating with the senior management and organizers during your time at the event. Besides, you should coordinate with different departments for a successful event. You will also be responsible for addressing the guest’s concerns in a polite and professional manner. 

Your responsibilities also include assigning duties to your team members and maintaining professionalism at all times. You should be able to work at flexible timings and hold a positive approach. If you are charming and enjoy hosting people, then we would love to meet you. 

Responsibilities

• Welcoming and escorting guests to the event venue

• Accommodating guests requests politely and professionally

• Coordinating with different departments for the smooth running of special events

• Preparing and managing seating arrangements

• Ensuring timely venue setup and clearing

• Keeping track of reservations

• Addressing customer queries and complaints

• Managing and communicating guests’ needs and requirements to the concerned team

• Ensuring all safety procedures have been adhered

• Coordinating with vendors, suppliers, and kitchen staff

• Monitoring waitlists

• Assisting in finalizing the menu and the day’s programs

• Communicating with the Event Coordinator and Event Manager at all times

• Maintaining an approachable and presentable demeanor

Requirements

• Bachelor’s degree in Hotel Management or related field

• 3 years of work experience as an Event Host or similar area

• Excellent managerial and organizational skills

• Ability to work in a fast-paced environment

• Having a flexible, approachable, and a positive attitude

• Ability to work at long hours

• Ability to anticipate problems and deal with them quickly and smartly

• Good physical and mental stamina

• Excellent communication skills

• Strong leadership skills

• Ability to cater to guest requests and offer quality customer service

• Knowledge of hotel industry standards and regulations

• Well-versed with emergency and safety protocols

• Highly energetic and motivated

• Having an eye for detail

• Ability to manage time efficiently

• Ability to conduct self gracefully and professionally