Job Description Template

Florist Job Description - Image

Job Overview

We are on the lookout for a Florist to help us run our flower shop. As a Florist, you should demonstrate creativity, exhibit dexterity, and display strong interpersonal skills. You will be responsible for managing the timely completion of customer orders and delivery. You should also advise customers on floral gifting and help choose appropriate gift baskets. 

In addition, you should be able to consult with customers on their budget and preferences and accordingly provide a quote. You should also make note of any special requests such as including a personalized happy birthday message or any other wishes. Apart from these, your other responsibilities include regularly changing the in-store and window displays and maintaining cleanliness. 

Apply right away if you have a knack for quality flower arrangement and an innovative mind for beautiful flower decor.


  • Assisting customers in ordering flowers via phone or in-person

  • Offering customers suggestions on color schemes, flower arrangements, and design

  • Delivering flowers on time or arranging for alternatives

  • Cleaning, cutting, and watering flowers and foliage to maintain longevity

  • Making traditional birthday flowers, wedding decorations and wreaths to be presented in funeral homes

  • Maintaining an inventory of flowers, plants, and gifts

  • Purchasing freshest flowers and other decorative supplies from wholesalers and local vendors

  • Maintaining the proper condition of decorative tools like wires, shapers, pins, and foam

  • Fulfilling last-minute gift requests for wedding proposals or sending sympathy flowers for a grieving family

  • Ensuring proper packing of bouquets and other items

  • Maintaining an accurate financial record of customer orders

  • Regularly changing window displays and in-store collections

  • Providing sound expertise to customers about flower handling and maintenance

  • Supervising the decoration of event venues and vehicles

  • Maintaining cleanliness of the display station

  • Hiring and training other staff members

  • Arranging and placing orders for seasonal flowers online

  • Maintaining a daily record of sales


  • Degree or Diploma in any field

  • Certified course in Botany or Floral Design is preferred

  • Knowledge of both fresh flowers and artificial flowers design techniques

  • Excellent customer service skills and an artistic ability

  • Basic know-how of flower arrangement

  • An eye for detail and an innovative approach

  • Good interpersonal skills

  • Knowledge of basic computer skills

  • Having a friendly personality

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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