Department Head
Job Description Template

Department Head Job Description - Image

Job Overview 

We are looking for an experienced and energetic individual to join us as a Department Head. You will be responsible for setting departmental goals and ensuring timely completion of the same. Also, you should be able to assist with the planning and implementation of company’s policies and guidelines. Besides, you should be able to address any employee complaints and queries. 

As a Department Head, you should be able to assist the HR Manager with the employee onboarding process and organize training sessions for the new recruits. Moreover, you should also ensure that the employees have a positive work environment. Furthermore, you should be able to review employee performance and provide them with relevant feedback. 

To be able to perform in this job role, you should demonstrate excellent communication and presentation skills. In addition to this, you should be familiar with ATS software and have a good understanding of the HR-related best practices.  

If you can head all the departmental activities effortlessly, then do get in touch with us. We would love to have you onboard.  


  • Assisting in planning and implementing company policies 

  • Setting departmental goals and monitoring its success 

  • Addressing any employee queries on the company policies and regulations 

  • Organizing training sessions for the new recruits 

  • Training employees on handling customer queries and offering excellent customer satisfaction 

  • Reviewing employee performance and providing them feedback 

  • Ensuring that the employees have a clean and positive work environment 

  • Overseeing that the employees report for work on time 

  • Setting goals for employees and overseeing the completion of the same 

  • Assisting the HR Manager with the employee onboarding and offboarding process 

  • Organizing and encouraging participation of employees in team building and recreational activities 

  • Attending various workshops to upgrade skills 

  • Networking at various events and building long-term business relations 


  • Bachelor’s degree in Human Resources Management, Marketing, Business Administration or a related field 

  • Minimum 5 years of work experience as a Department Head, HR Associate, HR Onboarding Manager or a similar role in the Human Resources industry 

  • Complete knowledge of the HR best practices and legal guidelines 

  • Familiarity with ATS software such as Jobsoid 

  • Excellent communication, presentation, and networking skills 

  • Good time management and organizational skills 

  • Strong analytical and problem-solving skills 

  • Excellent leadership skills 

  • Highly motivated and detail-oriented individual 

  • Ability to handle stressful situations 

  • Ability to offer excellent customer service 

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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