IT Manager
Job Description Template

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Job Overview

We are looking for a highly qualified IT Manager to lead and supervise our IT department. You will be responsible for ensuring the smooth functioning of the IT systems. Being in the managerial position, you will be developing and implementing strategies/policies for better management of information systems. 

You will be overseeing daily operations and providing necessary support to the technical staff. Furthermore, you will be discussing project timelines and budget requirements with Senior Management. Your other responsibilities include hiring, training, and supervising new recruits. 

Your technical expertise, project management skills, and ability to develop technological solutions are an asset. Drop in your applications if you fit our job requirements!

Responsibilities

  • Conducting computer system and data security checks

  • Identifying and conducting software development

  • Developing strategies, policies, and procedures for the effective functioning of IT systems

  • Hiring and training new employees

  • Conducting workshops for skill building

  • Analyzing computer networks and performing regular audits

  • Preparing regular IT performance reports

  • Determining and communicating project timelines to the clients, senior management, and stakeholders

  • Managing the allocation of resources and IT budget

  • Leading and assigning project managers to  different projects

  • Reviewing and performing upgrades and new installations

  • Identifying and troubleshooting hardware/software issues

  • Communicating with computer programmers for data backups

  • Testing new IT software and systems

  • Developing disaster management procedures and reviewing technological risks

Requirements

  • Bachelor’s degree in Computer Science, Information Technology or related field

  • Knowledge of computer programming, network/data security, and operating systems

  • Strong analytical and critical thinking skills

  • Excellent managerial skills 

  • Excellent decision-making skills and ability to analyze critical information

  • Ability to maintain the confidentiality of sensitive information

  • Detail-oriented and ability to conduct an in-depth analysis

  • Good understanding of programming languages, IT applications, and different operating systems

  • Excellent communication skills

  • Strong leadership skills

  • Ability to handle stressful situations

  • Proficiency in Microsoft Office

  • Ability to troubleshoot any technical issues

  • Outstanding project management skills

  • Familiarity with the latest technologies changes and trends

  • Ability to provide a high level of customer service

  • Strong technical skills

  • Knowledge of best IT practices and policies

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Debbie Bullock, Group HR Manager at English Lakes
Debbie Bullock
English Lakes Hotels, Resorts and Venues
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