Subject Matter Expert
Job Description Template

Job Overview

Our IT firm is looking for a Subject Matter Expert to provide us with informed technical guidance. You will be responsible for examining the business and IT processes and offering suitable recommendations. Also, you will be overseeing the testing of technical solutions.

You will be working closely with the Business Intelligence Developer in streamlining the software development cycle. Besides, you will be responsible for offering expert guidance to the stakeholders and business partners as and when required.

Apart from your daily responsibilities, you should be able to conduct in-depth analysis/research to identify new business opportunities. Moreover, your strong technical background and experience will be beneficial in offering technical support that meets the business needs. 

Get in touch with us if your expertise in this area of work will be an asset to our firm. We would love to have a word with you. 

Responsibilities

• Analyzing technical requirements of the organization and making recommendations

• Planning and implementing the development of technical and software solutions

• Overseeing the testing of recommended software solutions

• Evaluating business processes and suggesting improvement measures

• Providing mentorship and technical consultation whenever needed 

• Examining software development requirements

• Assessing the Developers during software development processes

• Ensuring all technical solutions meet the specified requirements

• Maintaining and updating manuals and reference documents

• Explaining relevant technical information to stakeholders

• Verifying and documenting executed test results

• Providing feedback on IT operations and ongoing projects to the Project Manager and Product Manager

Requirements

• Bachelor’s or Master’s degree in Business Administration, Business Management or related field

• A professional certification in Six Sigma Black Belt or Green Belt is mandatory

• Minimum 10 years of experience as a Subject Matter Expert in the IT industry

• Complete knowledge of Business Management, Software Development Cycle, and Core System Configuration

• Familiarity with Business Management Software like ProofHub, StudioCloud, and Scoro

• Knowledge of the latest developments in the IT industry

• Good leadership skills

• Strong communication and interpersonal skills

• Excellent time management and organizational skills

• Strong technical and researching skills

• Ability to work collaboratively and independently

• Detail-oriented and highly motivated individual 

• Ability to offer customer satisfaction