An online library of customizable job description templates for every industry. Choose the desired job description from our extensive library and get started with your hiring process!
We are looking for an efficient and skilled Customer Service Representative. Your role is to provide customer support to the clients, respond to their queries and resolve them as soon as possible so as to maintain healthy relations with the customers. You will be in direct contact with the clients so you should have clear knowledge about products and their functions, company’s policies and procedures. Pleasant personality and good communication skills are the key requirements.
If you consider yourself competent enough to provide the best customer service to our clients then do apply!
Handle customer complaints actively and resolve them on time.
Provide all the information that customer requires.
Take orders and calculate the charges.
Keep track of customer information and their issues.
Generate sales leads.
Open customer’s account by gathering all the required information.
Explain all the details to the customer.
Review customer accounts for any changes.
Maintain healthy relationship with the customers.
Ensure the quality of services is maintained.
Handle change in policies of the company and explain them to the customer.
Bachelor’s degree in any discipline.
2 years of sales or customer service experience.
Should be able to provide results under pressure.
Excellent communication and interpersonal skills.
Good problem solving skills.
Similar to this Job
Click here to read how Jobsoid has streamlined their hiring processes significantly.
Communicating with candidates and collaborating with our team was a tedious task. The recruiting information was always present on multiple platforms which was difficult to manage. Read how Jobsoid helped VIB in bringing the recruitment of their entire organisation under one platform.Read the Case Study
Destinations of the World, being a global organisation, needed a tool that could make hiring easier across all their office locations. They discovered Jobsoid by chance and realized that it could do everything they required. Read more about how Jobsoid simplified DOTW's hiring process.Read the Case Study